Supplier Onboarding With Eftsure

Burwood Council and Eftsure

Burwood Council uses Eftsure as part of its supplier onboarding and payment processes, to reduce the risk of payment errors, fraud and cyber-crime. All suppliers must complete an Eftsure verification before commencing work with Council or receiving payment. 

What is Eftsure?

Eftsure is an independent system that checks supplier information in real time. It helps Council safely onboard suppliers and manage their data. Eftsure checks details like business and bank account information to make sure only correct and real information goes into Council’s finance system.

By keeping an independently verified database and sending alerts if something looks wrong, Eftsure helps Council make sure payments go to the right person or business.

How verification works

• After Council engages you as a supplier, you will get an email from Eftsure asking you to confirm your details.
• You will need to provide your business name, ABN, and bank account details.
• The email includes a secure link to the Eftsure Supplier Verification Portal, where you can enter or confirm your information.
• Once verified, you can receive purchase orders and payments from Council.

When verification is required

Verification must be done before Council sends any purchase orders or payments.

If you receive a verification request by email and are unsure if it is legitimate, please contact Burwood Council on (02) 9911 9911 (ask for the Finance team) to confirm. 

Need more information?

For general information about Eftsure and how it works, please visit the official Eftsure website