Stormwater run-off and drainage can be a source of problems for some residents, especially if the water is coming from another property. Council understands that this can cause disputes between neighbours. Council does its best to ensure that action is taken, if required and where legislatively possible.
Please be aware that Council will not take action in circumstances where:
Private inter allotment easements are the responsibility of the property owners who are burdened by and/or benefited by the easement.
Council will investigate and take action on stormwater drainage complaints only where it relates to the flow of surface water from one property across the common land boundary onto another property, and where the following criteria have been met:
Be advised that you must provide the following in writing to Council before any investigation can commence:
Your submission to Council can be sent via post or email at: email@example.com.
If you are a resident living on a sloping site, you should be aware that natural surface water run off flows down the slope following the contours of the block. Unless the cause of the surface water meets the criteria above, you carry the responsibility to install surface water controls. Any diversion of surface water must be carried out in a way that doesn't have a detrimental impact on any other properties further down the slope.
Seepage water is the responsibility of individual property owners. Where sloping blocks have been excavated to obtain a flat yard or building site, seepage drains should be constructed to redirect water to a stormwater drainage system.
You should liaise with neighbours to address any problems. If possible, drainage easements can be created to direct water to a council stormwater drainage system.
If you are experiencing storm water issues, Council encourages you to please speak with your neighbouring property owner and try to resolve the matter.
If contact with your neighbour does not reach a resolution, please contact the Community Justice Centre on 1800 990 777 or via their website https://www.cjc.justice.nsw.gov.au.
You may also consult with a Stormwater Engineering Consultant to seek the necessary information to commence any civil proceedings. It may be useful to also obtain video footage of your claims for these proceedings.