Missed Bin, Repairs, Replacements and New Services

If your bin has been stolen you need to report it by:

If any of your bins are damaged let Council know so we can arrange for the bin to be repaired or replaced.

Report a damaged bin online

Alternatively, call Customer Service on 9911 9911.

If your bin has not been collected let Council know.

Report a missed bin online

Alternatively, call Customer Service on 9911 9911.

Why was my bin missed? 

Possible explanations for missed collections:

  • The bin was put out too late
  • The bin is too heavy.
  • The driver did not see the bin because of an obstruction.