ePermits

A digital parking ePermit is available for eligible residents, which is associated to a vehicle's registration. An approved (granted) digital parking ePermit linked to a vehicle's registration and exempts the vehicle from the time limits. Permit holders must still park in accordance with NSW Road Rules, within the designated zone and comply with the digital permit’s Conditions of Use.

When a new PPS zone is created, residents are notified in writing that time-limited parking is going to be introduced in their area. Included in this notification is information on how to apply for a digital parking ePermit.

New residents in areas where a PPS zone already exists should check the online system for their eligibility to obtain a digital parking ePermit and if eligible, sign up and apply. Digital parking ePermits will only be offered to those who meet the eligibility criteria outlined in the online system.

All eligible residential properties are automatically entitled to one Resident digital ePermit. If your property has no off-street parking (include driveways, car ports or garages used for storage) you are entitled to one additional Resident ePermit.

There are no fees for Residential digital ePermits.

An eligible vehicle is one that is registered to your address and parked there during the week. This does not include caravans, box and boat trailers or vehicles heavier than 4.5-tonne.

If your vehicle registration details change and you would like to update your digital ePermit you will be required to withdraw your current ePermit and reapply with the new vehicle registration details. This can be done by selecting your current Resident ePermit and selecting ‘Withdraw’. You will then be able to reapply for your new ePermit via the standard process.

All eligible residential properties are automatically entitled to one free Visitor digital ePermit.

A maximum of one additional Visitor ePermit may be obtained for an annual fee.

If you are require assistance with updating your Visitor ePermit, you can call Council on 9911 9911 Monday to Friday,  8:30am-5:00pm and we can update this on your behalf. 

If it is outside these times, please email council@burwood.nsw.gov.au and we will respond to your query as soon as possible, within business hours.

No – but the parking restrictions should free up some of the spaces previously used by all-day parkers.

Yes – renters are entitled to the same ePermits as property owners. You may use your rental agreement as proof of occupancy.

The Visitor digital parking ePermit can be used for these instances as the associated vehicle registration can be changed.

To be eligible, you must be a permanent resident (including rental tenants) of a property located in a Parking Permit Scheme zone. Proof of eligibility must be provided before a digital parking ePermit can be issued.

If you are accessing the system Monday to Friday between 8:30am and 5:00pm, you can call our Customer Service team on 9911 9911 and when prompted press “1” for the electronic parking permit team. 

If it is outside these times, please email council@burwood.nsw.gov.au and we will respond to your query as soon as possible within business hours.

The minimum requirement for your password is:

• minimum of 8 characters 
• at least one uppercase letter
• at least one lowercase letter
• at least one number
• at least one special character