Book a Household Clean-Up

 

Online

Step 1.Read the information below 

The below information to check eligible. 

Step 2.Before you give us a call

  • Ensure you have your address and contact details ready
  • Provide a list of items which requires collection

Step 3.Online Form 

Fill in all required fields (i.e contact details and property address) via our online form to request a household clean up booking.

Book your Household Clean-up

 

 

App

Step 1.Download the app

Download the app from Google Play Store or the App store. 

Step 2.Click the forms tab 

Click the forms tab and then click book a cleanup collection 

Step 3.Fill out details 

Fill in all required fields (i.e contact details and property address) to request a household clean up booking.


Phone

Step 1.Read the information below

The below information to check eligible. 

Step 2.Before you give us a call

  • Ensure you have your address and contact details ready
  • Provide a list of items which requires collection

Step 3.Book

  • Call us on 9911 9911 to book your household clean up request.

 

Check the 2020 scheduled clean-up map to find out when your next scheduled collection is. You will receive a notice in the mail two weeks before the scheduled clean-up takes place.

Additional collections are available at a cost. Cost is determined based on the size of the collection.

 

To help ensure your household clean-up collection runs smoothly and to enable our drivers to remove your items safely, we ask that you:

  • put items on the kerb the day before the assigned collection day.
  • ensure you don't exceed the maximum volume of 1.5 cubic metres
  • stack items neatly and safely and put small items into bags or boxes.

Waste left on the street outside of your collection times (or on public land at any time) is deemed illegal dumping and may lead to a heavy fine.

If any clean-up items are deemed unsuitable they will be rejected.

Items unsuitable for collection will be left behind and a non-collection notice will be left in your mailbox.

 

 

Residential Charges

  • DWC $408