Each residential rated property has two free clean-up collections per year:
Note that some properties such as shop-top housing may not be rated residential, do not pay domestic waste charges and are not provided with non-charged clean-up collections. Unit blocks that are not subdivided and only pay one domestic waste charge are allocated one scheduled clean-up and one booked clean-up per year for the building.
Read the below information carefully to check your eligibility.
Fill in all required fields (including contact details and property address) via our online form to request a household clean up booking.
Book your Household Clean-up
Download from App Store
Download from Google Play
The App provides:
Click the 'forms' tab and then click book a cleanup collection
Fill in all required fields (including contact details and property address) to request a household clean up booking.
Check the 2026 scheduled clean-up dates to find out when your next scheduled collection is. You will receive a notice in the mail two weeks before the scheduled clean-up takes place.
Additional collections are available at a cost. Cost is determined based on the size of the collection.
To help ensure your household clean-up collection runs smoothly and to enable our drivers to remove your items safely, we ask that you:
Waste left on the street outside of your collection times (or on public land at any time) is deemed illegal dumping and may lead to a heavy fine.
If any clean-up items are deemed unsuitable they will be rejected. Items unsuitable for collection will be left behind and a non-collection notice will be left in your mailbox.
Items not collected/accepted in your clean-up service:
E-waste, Mattresses and whitegoods can be disposed of at e-waste drop off days at the Council Operations Centre, click here for more information
If you require an additional clean-up service, the following prepaid options are available:
For further information, please contact Customer Service on 9911 9911 or email council@burwood.nsw.gov.au