Community Support Services and Information


Burwood Council and local services are supporting our community in different ways.

Please find a list of local Burwood Pantries and Social Support Organisations.

Access Sydney Community Transport (ASCT)

  • A not-for-profit community organisation based in Sydney, NSW. ASCT’s main focus is on the provision of transport services to the frail aged, older people with disability and their carers.
  • Services:  Health, Recreational, Shopping Transport and Social Outings/
  • Phone:  8241 8000
  •  Website

Burwood Uniting Church

  • Offering emergency relief help, food vouchers, rent and electricity assistance      
  • Phone:  9744 9635
  • Website

Burwood Community Welfare Services

  • BCWS have a collection bank for foodbank for international students for pick up only, they also have a pantry for food (non-perishable) for the community.
  • Donations: take food donations but have to be non-perishable foods.       
  • Phone:  9744 1866
  • Website

Sydney Chinese Seventh-Day Adventist Church (SCSDAC)

  • The Sydney Chinese Seventh-Day Adventist Church was formed to present God, His Love, His Light, His Words, and His Son – to the Chinese people in their own language.
  • Food Pantry - Every Thursday @ 6-7pm
  • Food hamper contents includes: bread, milk, vegetables, fruit, biscuit, cereal & pasta
  • $5 Donation
  • Collect your food at Sydney Chinese SDA Church, 14a Jersey Rd, Strathfield (Inside the hall at the back of the church)
  • Please bring your own bag to carry the food
  • Phone:  0415 048 264
  • Website

Inner West Meals on Wheels

  • Providing nutritional meals, care and support services to frail aged, people with disabilities and their carers to enable them to be more independent in the community and remain living at home as long as possible.    
  • Phone:  8745 0086
  • Website

St Joseph's Maronite Catholic Church

  • St Joseph’s offer food delivery services and support to those who are in need of assistance, packing food supplies and safely delivering to the many families in the community.
  • 7 Acton St, Croydon NSW 2132
  • Phone:  (02) 9166-9912
  • Website 

Saint Nectarios

  • The Parish and Community runs The Cottage Kitchen which provides free home cooked meals every Monday to the vulnerable and those in need. Meals are prepared and delivered by volunteers.
  • Donations:  take food donations, non-perishable food pantry items, ingredients for cooking in the kitchen, fresh fruit and vegetables          
  • Phone:  0418 612 187
  • Website

St Merkorious Charity

  • Committed to serving the less fortunate especially the elderly, the sick and the homeless.
  • Offering FREE cooked meals/dry hamper/fruit and veggie home delivery for those with residential addresses, or at a pickup point for the homeless at designated locations.
  • Donations:  take food donations, non-perishable food pantry items, ingredients for cooking in the kitchen, fresh fruit and vegetables          
  • Phone:  0478 760 450
  • Website

St Paul's Anglican Church

  • Provides food and clothing and basic medical advice to disadvantaged and homeless people.  
  • St Paul’s Church are providing those in need with a food hamper available once a week on Tuesday OR Thursday mornings and hygiene support packages are available in the first week of the month only.  The Parish Pantry operates between 9.30am – 11.30am each Tuesday and Thursday. Deliveries are made on Tuesdays and Thursdays but must be requested before the given day.
  • Donations:  take food donations, non-perishable food pantry items, ingredients for cooking in the kitchen, fresh fruit and vegetables          
  • Phone:  9747 4327
  • Website

St Vincent’s de Paul

Currently providing food vouchers, e-vouchers, some food parcels, emergency furniture assistance and emergency relief

Sydney Chinese SDA Church Food Pantry

Prepares food hampers (contents includes: bread, milk, vegetables, fruit, biscuit, and cereal) for anyone who is in need. 

  • Open every Thursday @ 6-7PM in 14a Jersey Road, Strathfield, NSW 2135
  • To avoid disappointment, please book by Wednesday. 
  • Donation: $5 only per hamper. 
  • Call or text Robert at 0415048264 
  • Website

Below is a list of available counselling and support services.

  • NSW Mental Health Line: 1800 011 511
  • Lifeline Australia: 13 11 14
    • 24 hour telephone crisis support and suicide prevention
    • Website
  • Suicide Callback Service: 1300 659 467
  • Kids Helpline: 1800 551 800
  • 1800RESPECT: 1800 737 732
    • Confidential information, counselling and support service open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse. 
    • Website
  • Black Dog Institute
    • Information on symptoms, treatment and prevention of depression and bipolar disorder.
    • Website
  • Carers Australia: 1800 422 737
    • Short-term counselling and emotional and psychological support services for carers and their families in each state and territory.
    • Website
  • MensLine Australia: 1300 789 978
    • A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.
    • Website
  • MindSpot Clinic: 1800 614 434
    • An online and telephone clinic providing free assessment and treatment services for Australian adults with anxiety and depression. 
    • Website
  • Headspace:
  • Beyond Blue: 1300 224 636
    • 24/7 support line and chat line available
    • Website
  • Youth Beyond Blue: 1300 224 636
  • CASS Care: 9789 4587
    • Provide a comprehensive range of social and welfare services to multicultural communities. CASS serve people in the general community, including those of East Asian backgrounds.
    • Services include:
    • Residential Aged Care
      • Home Aging
      • Disability
      • Vocation and Training
      • Settlement and Health
      • Child Care
      • Language Classes
    • CASS Care are also able to offer support in Chinese, Korean, Indonesian and Vietnamese.
    • For more information please visit CASS Care website or to contact via email
  • Head to Health 
  • Life in Mind
    • National gateway connecting Australian suicide prevention services to each other and the community. 
    • Website
    Mental Health Australia
  • NSW Mental Health Line: 1800 011 511
  • NSW Refugee Health Service
  • National Aboriginal Community Controlled Health Organisation (NACCHO):
    • Aboriginal Community Controlled Health Services and Aboriginal Medical Services in each state and territory.
    • Website
  • Transcultural  Mental Health Service:
    • Mental Health support service
    • Website
  • Embrace Multicultural Mental Health
  • Relationships Australia 'Time to Talk': 1300 022 966
    • Time 2 Talk is for people experiencing any number of difficulties that could be relating to their families, households, their personal situation or work life and just want to talk to someone.
    • Website
  • Link2home: 1800 152 152
    • Provides 24/7 referral to accommodation and homelessness services
    • Website
  • NSW Aging and Disability Abuse Helpline: 1800 628 221
    • 9am – 5pm, Monday – Friday
    • Website
    • Service for the Treatment and Rehabilitation of Torture and Trauma Survivors.
    • Website
  • QLife: 1800 184 527
    • 3pm-12am service QLife is Australia’s first nationally-oriented counselling and referral service for LGBTI people.
    • Website
  • SANE Australia: 1800 187 263
    • Information about mental illness, treatments, where to go for support and help carers.
    • Website
  • Support after Suicide:
    • Information, resources, counselling and group support to those bereaved by suicide. Education and professional development to health, welfare and education professionals.
    • Website
  • Disability and Carers (Australian Government Department of Social Services)
    • Information and referrals for people with disability and their supporters.

    • Website

  • NSW State Emergency Service:
    • School education resources to assist with planning and responding to natural disasters. 
    • Website
  • Hearing Australia: 0416 686 251 or Live Chat feature
    • Support for hearing health, including batteries, cleaning of hearing devices, repairs or spare parts for your hearing aid, check in and maintenance and replacement ear pieces.
    • Website
  • NBN Co relief and assistance package:
    • Helping internet providers to connect low-income families with home schooling needs and assisting small and medium businesses and households facing financial hardship.
    • Website

  • E-Safety Commissioner

  • Provides online safety information, resources and programs targeted at children, parents and young people

  • Website

For support in a crisis please call the NSW Mental Health Line on 1800 011 511 (24 hours/ 7 days a week) or in an emergency call 000.  

In case of emergency, fire, medical or police, please call 000.

CatholicCare: 13 18 19

  • Services for those struggling with addiction.
  • Conduct in person, telephone and video counselling and group service delivery.   
  • Gamble Aware Counsellor – Speciality Service Provider.

  • Family Recovery – Specialty Family Counselling and Support for all family members

  • Financial Counselling –  for Problem Gamblers.

  • Relationships and Family Counselling – Generic Relationship and Family Counselling.

  • Also provide men’s behaviour change programs, DFV Victim services, Parentline, Carers line, parent education services, and a range of other services.



Australian Government Job Hub

Supporting businesses and those Australians looking for work.

Go to the  DESE website.

Ethical Jobs

Go to the ethical Jobs website.





Multicultural NSW Translating Services

NSW Justices of the Peace (JP) Register

  • Can be used to find registered JP's and their contact details by suburb. 
  • Website


In an effort to keep our community safe and connected Burwood Council has developed an interactive shopping and medical centre mapping resource, facilitating access to key health and wellbeing information and services.

Medical Centre and Supermarket Interactive Map

Online Safety Links

As many of us are now working or studying from home, being aware of the potential dangers of being online is more important than ever. 

Practical tips on what you can do to protect yourself online

Tips for online shopping

For Parents

  • Learn tips and strategies for keeping your kids safe online. An easy to use resource
  • See tips for using YouTube safely, and how to report abuse or concerns.
  • An informative resource for parents and carers on cyberbullying and how to prevent it.
  • General tips on eSafety for parents from the eSafety commissioner. 
  • This one is for the kids! The Online Safety Quiz is your chance to show that you know how to be a safe Internet surfer
  • This guide covers some of the key online safety issues for young people and includes a range of practical tips and advice on what to do if things go wrong. You can also find a list of important services that can offer extra support. The guide can be downloaded in a variety of languages including Chinese, Greek, Italian and Spanish
  • Being online can be fun and exciting, but it also comes with some risks. Find out what these are and what you can do to stay safe online

Remember to always  "Think before you post, chat, upload or download" - eSafety.

An Australia wide service, funded by the Victorian Government, which offers a range of services for people experiencing anxiety, OCD, depression, and other mental illnesses.

The ARCVic Anxiety and OCD Helpline provides support, information and referral to people with anxiety disorders and their families and carers.

Click here for more information