Technology Assistance Guidelines

Technology Assistance

Burwood Library is dedicated to offering a safe and supportive environment for all customers wanting to use the IT services it provides. The Library is able to provide basic instruction to help customers develop confidence in the use of everyday ICT tools and devices with the goal of empowering them to use these tools confidently on their own. If a request requires more than 10 minutes of a staff member’s time and/or requires specialist advice, staff may not be available or able to offer assistance. To learn more about what we’re able to provide, please read our Technology Assistance Guidelines.