Book a Household Clean-Up

 

Online

Step 1.Read the information below 

The below information to check eligible. 

Step 2.Before you give us a call

  • Ensure you have your address and contact details ready
  • Provide a list of items which requires collection

Step 3.Online Form 

Fill in all required fields (i.e contact details and property address) via our online form to request a household clean up booking.

Book your Household Clean-up

 

 

App

Download the Burwood Waste app

Download from App Store

Download from Google Play 

The App provides:

Click the forms tab 

Click the forms tab and then click book a cleanup collection 

Fill out details 

Fill in all required fields (i.e contact details and property address) to request a household clean up booking.

 

Phone

Step 1.Read the information below

The below information to check eligible. 

Step 2.Before you give us a call

  • Ensure you have your address and contact details ready
  • Provide a list of items which requires collection

Step 3.Book

  • Call us on 9911 9911 to book your household clean up request.

 

Check the 2021 scheduled clean-up map to find out when your next scheduled collection is. You will receive a notice in the mail two weeks before the scheduled clean-up takes place.

Additional collections are available at a cost. Cost is determined based on the size of the collection.

 

To help ensure your household clean-up collection runs smoothly and to enable our drivers to remove your items safely, we ask that you:

  • put items on the kerb the day before the assigned collection day.
  • ensure you don't exceed the maximum volume of 1.5 cubic metres
  • stack items neatly and safely and put small items into bags or boxes.
  • Furniture and household items
  • Lounges(that comply with size limit)
  • Mattresses(limit of 2)
  • Whitegoods (individualitems must not exceed 30kg in weight) i.e. fridges &  freezers, washing machines, dryers
  • Baby items and toys
  • Garden tools and equipment Sporting goods and camping equipment
  • Clothing and shoes (bundled together)
  • Rugs and carpet cut into 1m lengths


Waste left on the street outside of your collection times (or on public land at any time) is deemed illegal dumping and may lead to a heavy fine.

If any clean-up items are deemed unsuitable they will be rejected.

Items unsuitable for collection will be left behind and a non-collection notice will be left in your mailbox.

Items not collected in your clean-up service:

  • Household Waste,  Food Scraps, Recyclable or Medical Waste
  • Building / Renovation / Construction Material or Commercial Waste i.e. timber, asbestos, concrete, gyprock, bricks, sink, bathtubs, kitchen cabinets etc
  • Window Panes, Glass or Mirrors and Glass Table Tops
  • Liquids, Fuels, Chemicals, Paints or Paint Tins, Oils, Batteries or Gas Bottles
  • Vehicle  Parts or Tyres
  • Green Waste (Garden Vegetation/ Organics) i.e. grass, twigs, branches, tree stumps, dirt or rocks
  • Items greater than 1.5m  in length
  • Items over 30kgs or items that are too heavy for two (2) people to easily lift i.e. no hot water systems, spa baths, pianos
  • Electronic Waste (e-waste) i.e. TV’s, computers and accessories

These items can be disposed of at regular e-waste drop off days at the Council Operations Centre

 

 

 

If you require an additional clean up service, Council can offer the following, with payment received in advance: 

  • Clean up service in excess of 2 collections per year (in accordance with guidelines) $173.00
  • Clean up service in excess of 2 collections per year (small single item) $65.20

Further information or clarification please contact Council on 9911 9911 or email council@burwood.nsw.gov.au