Contact us

Council does not have authority to fine anyone breaching COVID-19 restrictions. To report a breach, please call Burwood Police Area Command  (02) 9745 8499 or NSW Police on 000.

If you want to report anyone breaching COVID-19 restrictions in Council’s parks and facilities call Crime Stoppers 1800333000 or make a report on the website

Council Opening Hours

The Customer Service Centre has now reopened. People 16 years and older must be fully vaccinated or have a medical exemption and must provide acceptable evidence prior to entry. Visitors under 16 must be accompanied by an adult from their household who is fully vaccinated.
See acceptable evidence here.
Contactless Customer Collection service is available.
To arrange please call  9911 9911 or email council@burwood.nsw.gov.au

Monday - Friday
8.30am - 4.30pm
(closed weekends and public holidays)

Burwood Library and Community Hub
People 16 years and older must be fully vaccinated or have a medical exemption and must provide acceptable evidence prior to entry. Visitors under 16 must be accompanied by an adult from their household who is fully vaccinated.  
See acceptable evidence here.

Monday 9:30am – 5:00pm
Tuesday 9:30am – 8:00pm
Wednesday 9:30am – 6:00pm
Thursday 9:30am – 8:00pm
Friday 9:30am – 5:00pm
Saturday 11:00am – 4:00pm
Sunday Click and collect only from 12pm – 4pm

Physical distancing measures remain in place across all Council indoor venues and community facilities. Providing accurate contact details for contract tracing purposes also remains a requirement of entry. 

In accordance with latest COVID-19 restrictions from NSW Government wearing a mask is mandatory.

Council is also continuing to ensure hand hygiene facilities are available in key locations and additional cleaning is in place across our venues.  

If you are feeling unwell or experiencing COVID-19 symptoms or have visited a hot-spot in the past 14 days, please do not visit Council indoor venues and community facilities to help us protect our local community.

 

 

In Person

Street Address
2 Conder Street     
BURWOOD NSW 2134

Council Opening Hours
 Monday - Friday, 8.30am - 4.30pm
(closed weekends and public holidays)
Customer Service will be open without appointment.
We encourage visitors to download the Sine Pro app and when you visit Council scan the QR code with the app.

  

Get it on Google Play

By Mail

Postal Address
PO Box 240
Burwood NSW 1805

 

By Phone

Phone: (02) 9911 9911 (24 hours, 7 days per week)

 

Email

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