Frequently Asked Questions
How many items can I borrow?
You can borrow up to 10 audiobooks, 10 eBooks and 50 ePress titles per month.
How long can I keep my loans?
Items are borrowed for 14 days.
Can I renew a title?
Yes — renewals are available if no one else is waiting.
Is there a waiting list for popular titles?
Some titles may have holds — place a reservation and you’ll be notified when it’s ready.
Does it cost anything to use BorrowBox?
No — it’s free with your Burwood Library membership.
The book I wanted isn’t on Borrowbox, can you help?
Check the library catalogue to see if the book is available on our other apps. If not, you can email us at DigitalExpPrograms@burwood.nsw.gov.au with a book request.
Help! I can’t log in!
If your library registration is expired, or you have overdue books on your account, you may have trouble logging in. If you need help accessing your account get in touch with the library on 9911 9999 or you can email the Digital Experience team at DigitalExpPrograms@burwood.nsw.gov.au