Contact us

Council does not have authority to fine anyone breaching COVID-19 restrictions. To report a breach, please call Burwood Police Area Command  (02) 9745 8499 or NSW Police on 000.

If you want to report anyone breaching COVID-19 restrictions in Council’s parks and facilities call Crime Stoppers 1800333000 or make a report on the website

Council Opening Hours

The Customer Service Centre is closed. Contactless Customer Collection service is available.
To arrange please call  9911 9911 or email

Monday - Friday
8.30am - 4.30pm
(closed weekends and public holidays)

Burwood Library and Enfield Aquatic Centre are closed until further notice. 

Physical distancing measures remain in place across all Council indoor venues and community facilities. Providing accurate contact details for contract tracing purposes also remains a requirement of entry. 

In accordance with latest COVID-19 restrictions from NSW Government wearing a mask is mandatory.

Council is also continuing to ensure hand hygiene facilities are available in key locations and additional cleaning is in place across our venues.  

If you are feeling unwell or experiencing COVID-19 symptoms or have visited a hot-spot in the past 14 days, please do not visit Council indoor venues and community facilities to help us protect our local community.



In Person

Street Address
2 Conder Street     

Council Opening Hours
 Monday - Friday, 8.30am - 4.30pm
(closed weekends and public holidays)
Customer Service will be open without appointment.
We encourage visitors to download the Sine Pro app and when you visit Council scan the QR code with the app.


Get it on Google Play

By Mail

Postal Address
PO Box 240
Burwood NSW 1805


By Phone

Phone: (02) 9911 9911 (24 hours, 7 days per week)



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