Burwood Cares Business Survey

By taking this Council survey, you help us understand the issues being faced by local businesses and how we might better support local businesses affected by COVID-19. You can also enter a draw for $50 shopping vouchers.


Burwood Cares For Business - Local Business Directory Noticeboard

If you are a business and would like to feature on our noticeboard, fill out the form here

Burwood Cares For Business - Cafe and Restaurants Noticeboard

Fill out this quick form and we will help spread the love. To access the form click here 

Mayors Message for Local Businesses

Click here to read more about the Mayor's message about Burwood Cares for business and how Council will be playing a role. 

Business Support Fact Sheet

A range of federal, state and local government support as well as community support is available for small businesses affected by COVID-19.

Open Fact Sheet and clickable links here. 

JobKeeper Payment Supports Business

Under the JobKeeper Payment, businesses impacted by the COVID-19 will be able to access a subsidy from the Government to continue paying their employees. Affected employers will be able to claim a fortnightly payment of $1,500 per eligible employee from 30 March 2020, for a maximum period of 6 months.

Read more here. 

Business Support Hotlines

Council is committed to supporting NSW Health as the lead agency responsible for responding to COVID-19 and will ensure our business community is kept informed. If you have any health concerns please call your doctor or healthdirect on 1800 022 222.

Help for Business Hotlines

Federal Government Business Hotline - 13 28 46 

Service NSW Business Concierge for personalised advice on financial and business support - 13 77 88 (24 hours, 7 days)

Australian Taxation Office Emergency Hotline - 1800 806 218

Centrelink Hotline - 13 74 68

Burwood Cares For Business

Updated on 26/05/2020

To translate this page into your language, please click 'Select Language' on the top right.

  Burwood Council understands that this is a difficult and unprecedented time for our business community. We are committed to supporting our local businesses affected by the COVID-19 virus (Coronavirus). 

This page contains information on how Burwood Council supports local businesses in a range of different ways.

Council Support

Government Support Programs

Promote Your Business Online

A Digital Noticeboard

Latest News and Updates


Council Support 

Council at its 24 March Council Meeting has endorsed a wide range of initiatives to support our local businesses during these challenging times.

These include: 

  • Introducing the Burwood Cares program to help local community and businesses by facilitating what’s happening in the area; sharing information and helpful tips, updates on Council services and links to other agency programs and services.
  •   Waiving all mandatory health inspection fees for the next six months, including the increase of the grace period for ticketed and timed parking to 15 minutes, and concentrating on situations that present a health or safety risk.
  • Conducting a comprehensive review of all fees and charges to determine those that could be adjusted during the next six months and report to the next Council meeting.
  • Continuing its increased program of cleansing and booked clean-ups.
  • Reviewing its Rates and Charges Hardship Assistance Policy to ensure the most equitable assessment is performed in the event of unpaid rates by residents and businesses.
  • Adopting a flexible and pragmatic approach to enforcement and compliance action for the next six months.
  • Providing a 3-month credit to all businesses who have paid a licence for outdoor dining for 2019/20, once business returns to normal.
  • Implementing an appropriate rent relief package for cafés, sporting facilities and childcare centres for which Council is the landlord, with further assessment and implementation on relief measures as needed.
  • Developing a targeted section on Council’s website dedicated to information and resources for businesses, including links to the Federal Government’s stimulus package and any support package provided by the NSW Government.
  • Developing a targeted section on Council’s website dedicated for restaurants and cafes to promote what they offer so locals can support them.
  • Increasing Council’s processing and payment of invoices to suppliers to a weekly basis, to guarantee cash flow for our business partners.
  • Writing to the Minister for Local Government, the Premier of NSW, the Federal Member for Reid and the State Member for Strathfield to urge consideration of financial support for NSW councils in the delivery of these much needed essential services.

Government Support Programs 

As part of the Burwood Care effort, Council has prepared a Fact Sheet which contains a list of practical support and advisory programs from the Federal, State Local Governments, your Council as well as other agency support.

Click here to view a list of useful resources for businesses. 


NSW Government to waive licence fees for 200,000 businesses

License fees will be waived for thousands of businesses across NSW as part of a new support measure which comes as just 16 new cases of COVID-19 were confirmed overnight.

The $50 million relief package will see 200,000 businesses across the state given temporary relief from state government licensing fees – which usually set businesses back hundreds of dollars.  NSW Premier Gladys Berejiklian said the fresh bid to help the state’s ailing businesses will apply for the next few months. “If you’re a business that has to pay licence fees to the NSW government, for the next 12 months those fees will be waived, Ms Berejiklian said.”

Promote Your Business Online

Council has prepared a list of food focused online platforms that support restaurants and cafes by listing and promoting their takeaway and home delivery services.  Get your business listed and sign up to their alerts to get ideas of what other businesses are doing.

Broadsheet has a Live List of restaurants and cafés that are available for takeaways and home delivery. Get in touch at directory@broadsheet.com.au if you are interested.

The Daily Telegraph and News Local 
The Daily Telegraph and News Local is offering all businesses the opportunity to let readers know that you are still operating and how you are coping in these challenging times suburb by suburb. You can submit your business details here.

Time In
Time Out has introduced Time In, a hub for every way people can engage with the city from the comfort of their own home. If your venue is offering an initiative, we’d like to know about it. Email us at matthew.hirsch@timeout.com 

Urban List 
Tell Urban List about your fabulous food and what you are doing as they are updating a list of restaurants, cafes and bars doing home delivery, takeaways and gift cards. 
If you are a business or know of a business that has a special offer, please contact the editorial team at editorsyd@theurbanlist.com 

New Impressions (Chinese)
New Impressions is a Chinese media outlet that is supportive of Burwood local businesses. If you would like to reach out to your Chinese customers, their WeChat channel can help you connect. Contact hello@newimpressions.com.au

A Digital Noticeboard 

During this health crisis, Council’s website will host a noticeboard for local restaurants and cafes to promote your offers so locals can support you. Contribute to the noticeboard by emailing us with your details and a photo of your signature dish burwoodcares@burwood.nsw.gov.au 

Latest News and Updates

Stay up to date with news and what decisions impact your business by visiting the coronavirus page on the NSW Health website or the COVID-19 health alert page on the Federal Department of Health website.