Penalty Infringement Notices

Have you been issued with a parking infringement notice? Please read the information below on Penalty Infringement Notices and the review process. 

The State Debt Recovery Office (SDRO) reviews all representations in response to fines issued by Council. This process ensures that all representations are considered without bias, fairly and that outcomes are consistent. 

The review guidelines can be found here.

It is recommended that you read the review guidelines prior to making your representations to the SDRO. 

The power to waive fines rests exclusively with the SDRO and the Courts - not Council.

A request to review a fine may be made online or in writing, addressed to:

State Debt Recovery Office
PO Box 786
Strawberry Hills NSW 2012

It is recommended that you supply as much information to the SDRO as possible in support of your claim. This is important as the SDRO was not present at the time of the alleged offence nor are they aware of your personal circumstances. 

In carrying out its review the SDRO may consider the following:

  • The offence
  • Past offence history
  • The circumstances outlined by the applicant and supporting evidence
  • Notes recorded by the issuing officer
  • Any available photographic evidence
  • Verification of licence and/or registration details
  • Any additional reports from the issuing agency
  • Driving history - for demerit points offences

Unless advised otherwise, the SDRO will place your fin on hold until they review your representations. The SDRO will advise you in writing of the outcome of the review. 

If you do not receive a favourable response from the SDRO with respect to your representations you may still be entitled to elected to have the matter heard before a magistrate at the Local Court and to this end you may wish to seek your own legal advice.